Refund Policy for Royal Clipping:

At Royal Clipping, we strive to provide high-quality image and video editing services to our customers. We want you to be completely satisfied with the results. However, in certain circumstances, a refund may be requested. This Refund Policy explains the conditions and procedures for requesting a refund from Royal Clipping. By using our services, you agree to comply with this policy.

  • Eligibility for Refunds:
    a. Royal Clipping offers refunds solely for specific situations outlined in this policy. Please read the following conditions carefully to understand if you are eligible for a refund.
    b. Refunds will only be considered for orders that have been paid for and completed.
    c. Refunds are not applicable to any promotional or discounted services or orders.
  • Valid Reasons for Refunds:
    a. Quality Issues: If the edited files delivered by Royal Clipping do not meet the agreed-upon editing instructions and are of unsatisfactory quality, you may request a refund. You must provide clear evidence and explanation of the quality issues.
    b. Non-Delivery: If Royal Clipping fails to deliver the edited files within the agreed-upon timeframe and no resolution can be reached, a refund may be requested.
    c. Technical Errors: If technical errors occur on our platform or during the editing process, resulting in substantial delays or loss of data, you may be eligible for a refund.
  • Refund Request Process:
    a. To request a refund, you must contact our customer support team within 7 days from the delivery of the edited files or the occurrence of the issue.
    b. Your refund request must include a detailed explanation, evidence, and any relevant supporting documents or files.
    c. Royal Clipping will review each refund request on a case-by-case basis. We may require additional information or clarification to assess the validity of the request.
  • Refund Resolution:
    a. If your refund request is approved, Royal Clipping will initiate the refund as soon as possible, typically within 7 to 14 business days.
    b. The refund will be issued using the same payment method used for the original transaction, unless otherwise agreed upon.
    c. Please note that depending on your payment provider or financial institution, it may take additional time for the refund to be reflected in your account.
  • Refund Denials:
    a. Royal Clipping reserves the right to deny refund requests if the issues described in the request do not meet the eligibility criteria outlined in this policy.
    b. Refunds will not be granted if the quality issues or non-delivery resulted from inaccurate, incomplete, or misleading information provided by the customer.
    c. Refund requests made after the 7-day period following the delivery of the edited files or the occurrence of the issue may be denied.
  • Changes to the Refund Policy:
    Royal Clipping reserves the right to modify or update this Refund Policy at any time. Any changes will be effective upon posting the revised version on the Royal Clipping website. You are responsible for reviewing the Refund Policy periodically for any updates.
  • Contact Us:
    If you have any questions or concerns regarding this Refund Policy or the refund process, please contact our customer support team using the provided contact information.

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